A huge part of our growth since 2009 has been
through recommendations... why?

Because 98%* of our clients would definitely
or probably recommend us to their friends
and 98%** rate our service as 5-star!

What people say about Debbie Fortune Estate Agents:

“We used other agents last year and three sales fell through. Joanna put my mind at ease and promised to find a buyer within one month, and that she did. They were the best most professional agent we have used and wished we had used them in the beginning. Thank you so much.”
Mrs K, Chew Magna

“Found everyone helpful and friendly, as well as polite.”
Mrs C, North Somerset
“A good all-round service, both prompt and efficient. It was an absolute pleasure dealing with them, especially Kathryn.”
Mrs S, Chew Magna
 “Outstanding quality on the brochures, absolutely superb. All staff involved we give 10/10. You were totally professional. Can’t think of any way to improve your service. All staff absolutely first class.”
Mr & Mrs B, North Somerset
“I dealt mainly with Kathryn, but I was very impressed that when she was not in the office, other staff were able to help in her place and I did not have to wait for her return.”
Mrs W, Edgington
“Karen handled all our queries promptly and well.”
Mr & Mrs R, Weare
“We like how Debbie Fortune Estate Agents uses and recommends local businesses and services. Little touches like the key ring, branded shopping bag and the ‘Welcome to your new home’ card added to the moving process. Lovely, appropriate and not ‘OTT’, clever subtle marketing.”
Mr & Mrs L, Compton Bishop
“Everyone was always very helpful and friendly. Carol has been incredible in the whole process. She’s gone above what’s the norm for me. I’m so grateful to her, but all the staff were also great.”
Mrs K, Congresbury
“I commented to your staff that yours was one of the best agencies I have ever dealt with. I even took one of your brochures as an example to the agent who sold our house to say that was what I wanted, but we didn’t get it! Your staff were more helpful in the purchase than our own agent was in the sale! All your staff were outstanding. Thank you for the moving in gift, that was very thoughtful and kind.”
Mr & Mrs C, Cheddar
“I thought everyone was a pleasure to deal with, and everyone seemed very informed with our sale. Thank you.”
Mr & Mrs T, Bristol
“I was so impressed by everyone in the team and everything you did to help up. Thank you. Karen was absolutely brilliant, helped to negotiate problems with others in the chain, kept me informed, and went above and beyond what I expected. First class service. PS, we love our new home.”
Mr & Mrs H, Wrington
“Carol went out of her way to learn about the house, and was so enthusiastic and genuinely helpful, charming and professional.
Karen and Keira were very patient at making lots of changes for me to the property details.”
Mrs M, Sandford
“We cannot say how much we appreciate your service over the months it took to leave this lovely property. Thank you to all the staff at Wrington and Chew Magna who were kind and patient on the phone.”
Mr & Mrs F, Upper Langford
“We would not want to single out any member of the Wrington office, they were all extremely professional and helpful.”
Mr & Mrs C, Barrow Gurney
“I do not change homes very often (four times in the last 60 years). Joanna was always available to me when I needed her, as I am sure the rest of the staff were.”
Mrs W, Chew Magna
“Kathryn really did go above and beyond to get things sorted for us to move in as quickly as possible. She has been so helpful and friendly throughout, answering our queries quickly and efficiently to get the process moving forward smoothly.”
Ms H, Wrington
“Carol was excellent, always polite and pleasant, always returned calls promptly and dealt with all our questions and requests efficiently.”
Mrs T, Shipham
“Joanna coordinated our exchange and completion dates with good humour.”
Mr & Mrs S, Bristol
*Customer Feedback questionnaires received in 2017 **Feefo reviews in 2017

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