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A huge part of our growth since 2009 has been
through recommendations... why?

Because 98%* of our clients would definitely
or probably recommend us to their friends
and 98%** rate our service as 5-star!

What people say about Debbie Fortune Estate Agents:

“We were blown away by the speed at which you all got things going, we still don’t know how you arranged the property details so quickly and the viewings gathered pace immediately! We were especially impressed by your ability to work as a team. Everyone seemed to know what was going on and you made us feel like we were your only client. Thank you. We have already recommended you!”
Mr & Mrs A, Chew Stoke

 
“Jo Pallant kept us up to date with everything and pushed the solicitors along as well as sorting out the odd snag.”
Mr V, Langford
 

“Dear Lisa, Kathryn, Victoria and all of the team at Debbie Fortune, thank you for making the process of applying for and moving into my new property a pleasant and stress free one. Your team have been so professional, helpful and friendly. You are a rare gem of an agency! We hope you have a positive and enjoyable Autumn to come!” “Dear Kathryn, Lisa & the team at Debbie Fortune Estate Agents. I wish to write a testimonial as a thank you for looking after our home so beautifully. The Lettings team at Debbie Fortune have exceeded our expectations in looking after our tenants and property so well. Communication is excellent at all times, any maintenance necessary carried out with no delays or hesitation and the house was let and re-let very quickly. We would definitely recommend this professional, friendly and thoughtful team.”
Mr and Mrs B, Yatton

 
Excellent service from all, what more can I say about your excellent staff, selling my mother’s property and family home after 60 plus years. All made it less traumatic than it could have been, all recommendations for estimates work were good. All staff went out of their way to help but Abii and Joanna went out of their way especially when I had concerns re delay in sale, always there to help conflict, I couldn’t ask for a better service from Debbie Fortune
Ms M, Locking
  
“Dear Lisa, Kathryn, Victoria and all of the team at Debbie Fortune, thank you for making the process of applying for and moving into my new property a pleasant and stress free one. Your team have been so professional, helpful and friendly. You are a rare gem of an agency! We hope you have a positive and enjoyable Autumn to come!”
Mr G, Mrs W, Backwell
 
“You carried out your work very professionally, with smiley faces! All staff were excellent, particularly the at the viewing.”
Mr & Mrs M, Congresbury
 
“We like how Debbie Fortune Estate Agents uses and recommends local businesses and services. Little touches like the key ring, branded shopping bag and the ‘Welcome to your new home’ card added to the moving process. Lovely, appropriate and not ‘OTT’, clever subtle marketing.”
Mr & Mrs L, Compton Bishop
 
"You arranged for 9 viewings in 4 days and we had an acceptable offer straight away which proceed to purchase, can’t do better than that! Dave worked very hard for us! But all staff were very helpful, particularly when showing people around the house."
Mr & Mrs M, Backwell
 
“I commented to your staff that yours was one of the best agencies I have ever dealt with. I even took one of your brochures as an example to the agent who sold our house to say that was what I wanted, but we didn’t get it! Your staff were more helpful in the purchase than our own agent was in the sale! All your staff were outstanding. Thank you for the moving in gift, that was very thoughtful and kind.”
Mr & Mrs C, Cheddar
 
“Best estate agents either of us has ever used and we have used a few over the years.”
Mr & Mrs C, Pensford
 
"I can’t fault you in anyway, it was 100% positive in every way, Joanna and Abii went over and above their role from the initial meeting to exchange of contracts. You are an amazing team. Thank you for making it possible to move to my new home!”
Miss S, Sandford
 
“Abii really helped the sale to keep going despite turbulence.”
Mr W, Banwell
 
“Mollie and Abii were both very helpful.”
Mr P, Congresbury
 
"If we phoned and it went to answer phone, you always got back to us quickly, perfect for us. We liked the fact you ALWAYS gave us feedback, something we were never asked when we did viewings with other agents!”
Mr & Mrs H, Winscombe
 
“Everyone who showed clients around our house were professional, punctual and cheerful. Debbie Fortune Estate Agents has a great client base.”
Mr & Mrs S, Ubley
 
“Great team, great service, great result. Keep doing what you are doing – your team stand head and shoulders above all other agent representatives! Extremely helpful and professional.”
Mr and Mrs T, Congresbury
 
"Joanna was very efficient and seemed super competent and Kiera was very quick to respond to emails and was really helpful. Overall Joanna and Kiera were both very efficient and helpful!.”
Mrs D-D, Wrington
 
Really friendly and personable staff, happy to help and answer questions. Very empathetic throughout the process which meant a lot. It was great because everyone seemed to know what was going on and people helped when the other person, we had been dealing with was out of the office, very efficient! Enthusiastic, friendly and patient. Joanna went out of her way to hurry things up with the solicitor.”
Ms S, Shipham
 
*Customer Feedback questionnaires received in 2019 *

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